All gems are guaranteed to be hand-cut. Every 14K, 18K and Platinum design is guaranteed to be handset and hand finished. Every 18K and Platinum design is guaranteed to be handcrafted. Therefore, no two 18K or Platinum pieces are ever exactly alike.
Every 14K design is guaranteed to contain 58% or more pure gold and every 18K design is guaranteed to contain 75% or more pure gold. Every PLAT platinum design is guaranteed to contain 92.5% or more pure platinum and every P90 platinum design is guaranteed to contain 90% or more pure platinum. Every sterling silver design is guaranteed to contain 92.5% pure silver. Hence, every piece is stamped with an international mark of 18K, 14K, PLAT, P90 or 925 as appropriate.
Every Le Vian design is guaranteed to contain only gem-quality genuine gems. All diamonds have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations Resolutions. We guarantee that these diamonds are conflict free, based on personal knowledge and/ or written guarantees provided by the supplier of these diamonds. Most gems have been enhanced as part of their natural processing.
We limit our obligation to the free replacement or repair, at our discretion, of any piece that does not comply with normal expectations or which becomes defective in normal uses. The limited warranty includes material and labor, and excludes center stones, straps and abuse. A limited lifetime warranty, for the lifetime of the original registered owner, applies for the Le Vian®, Le Vian Couture®, Le Vian Red Carpet®, Le Vian Exotics®, Le Vian Bridal® and Le Vian Chocolatier®. Registered items from Le Vian Time Collection are covered for two (2) years from the date of purchase Grand Sample Sale items are final sales and are therefore excluded from this warranty. The original Certificate of Authenticity or the application thereof and the original sales receipt, must be presented to the store for any warranty service. We will make every effort to repair an item under warranty. If a covered item is deemed by Le Vian Corp. to be irreplaceable and cannot be repaired, then Le Vian will issue a gift certificate for the price paid towards a new item at any Le Vian trunk show. This warranty is effective when repair work and sizing is done by any Le Vian authorized jeweler or service center. This limited warranty cannot be transferred or assigned.
The registered owner of the following brands: Le Vian®, Le Vian Couture®, Le Vian Red Carpet® and Le Vian Exotics®, Le Vian Bridal® and Le Vian Chocolatier® design is entitled to a one piece for one piece trade-up of his/her qualifying design at any Le Vian trunk show in the same store or parent company where originally purchased, for the actual price, if accompanied by the original Certificate of Authenticity or application thereof and the original sales receipt, provided it has not been abused and is deemed by the Le Vian representative to be in good condition. Any single eligible item from qualifying brands purchased at a net price $500 to $2,500.00 (excluding taxes) may be traded-up for any other single trunk show item from qualifying brands, having a net selling price which is at least $500.00 or higher (excluding taxes). Any single eligible item from qualifying brands purchased at a net price of $2,500.00 or more (excluding taxes) may be traded-up for any other single trunk show item qualifying brands, having a net selling price which is at least $1,000.00 or higher (excluding taxes). If a newly purchased item for which a trade-up was made is returned to the store, then the original traded item has to be purchased back at the previous traded value.